Claims
The CompGlobal team has the Workers' Compensation experience and dedication to quality service that provides the foundation of a successful program for our customers. We have partnered with Risk Enterprise Management Limited (REM) as our third party claims administrator (TPA) and Intracorp for medical management services to provide our customers with nationwide Workers’ Compensation claims specialists. We understand there is a financial impact on premiums resulting from claims, and we provide claim and medical management expertise in coordination with these partners to return injured employees back to work safely and timely.
Report a Claim
Claims Information
Upon policy inception, your customers will receive a Claim Toolkit that includes posting notices and medical panel instructions for claim reporting and state compliance. Customers can use the Claims and Resource sections on this website to report claims, download program materials, and secure other state specific forms.
The CompGlobal Claims team provides customers with:
  • Claim reporting: Quick & easy methods available 24/7/365 by phone, fax, or internet
  • Claim offices in all major territories providing some of the industry's most experienced adjusters and management staff who understand your state's requirements
  • Management of losses through immediate action, timely responses to all parties and strict adherence to Claims Best Practices
    • Investigation: 3-point contacts (employer, injured worker and medical provider) within 24 hours
    • Continual communication with employers regarding claims status, medical progress, and opportunities for return-to-work in a modified or full duty capacity
    • Appropriate adjuster caseload distribution to proactively manage cases
    • Rigorous fraud identification and investigation
    • Diligent subrogation and pursuit of loss cost recovery
  • Medical Management Services include:
    • Certified Managed Care Organization (MCO)
    • National telephonic and field base case management to facilitate medical recovery and return to work
    • National 24-hour catastrophic case management
    • Industry leading results in national charge penetration and nationwide savings
      • Best-in-class network offering a unique, multi-layered strategy that includes more than 25 broad-based or specialty networks and directly contracted occupational health providers
      • Access to more than 850,000 leading providers nationwide, providing a powerful quality-of-care network that increases in-network participation, lowers utilization rates, and facilitates faster return to work
    • Technology: Industry leading tools that bring results
      • Predictive analytic software that accurately accesses disability and medical needs of an injured worker. This tool has demonstrated decreases in disability duration and increase in network penetration to achieve significant reductions in claim costs
      • A powerful Internet-based search engine (Find a Provider) that enables all parties to directly search for network providers. A key advantage of this tool is its ability to highlight providers who have demonstrated best medical and return-to-work outcomes
      • Proprietary return-to-work (RTW) database of over 17,000 job analyses and traditional work assignments
  • Nationwide pharmacy benefit management (PBM) network and prescription card program for injured employees that provides access to more than 53,000 retail pharmacy locations, including major drug, retail and grocery store chains
Rated "A" (Excellent) XI by A.M. Best
AM Best